FAQs

How long is shipping?

Items that are made to order please allow up to three weeks to be completed before shipping. Items that are already made will be shipped within 3 business days. Most orders are shipped with tracking which allows you to follow where your package is.

Do you ship internationally?

Yes, add items to cart to see your shipping costs. We are not responsible for any customs fees.

What do I do if I receive the wrong item or my item is damaged?

Customers have 3 days to report a damaged or wrong item. Please email us at SilviaSweetSueno@gmail.com to correct the issue. We cannot help you if the item has been worn/used. We are not responsible for wear and tear.

What is your return policy?

We currently do not offer exchanges or refunds on custom orders.